FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Feb 9, 20266,016
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Feb 9, 20264,114
- How do I change my phone number?Published on Sep 7, 2023Updated on Feb 9, 202614,067
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20263,959
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 2, 202613,485
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202515,677
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Jan 15, 202623,283
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 9, 2026451
- How do I close my account? (app)Published on Aug 22, 2023Updated on Feb 9, 2026877
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 28, 2026396
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Feb 9, 2026350
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 27, 2026456
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025378
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Feb 9, 2026579
- How do I change my login password?Published on Aug 22, 2023Updated on Feb 9, 202619,366
Showing 16-30 of 37 articles